End-to-end operational excellence. Creating a truly modern transport offering means delivering a tightly integrated, digitally-enabled service.
With SilverRail’s Ticket Issuing System, you can transform the way you serve customers with a full suite of capabilities. From intuitive multi-modal journey planning and flexible, easy-to-use booking to effortless e-ticketing and time-saving aftersales, the SilverRail TIS delivers.
Multiple markets, single API
The solution not only enables you to span multiple modes of transport, you can now serve customers across international markets, enabling them to travel across borders with an ease previously limited to air travel. What’s more, you can achieve this with a single API that simplifies the entire process.
Sell the way customers want to buy
SilverRail’s Ticket Issuing System is omnichannel from the ground up. It means that you can serve your customers the way that suits them – from web and mobile to vending machines and voice. The result? Seamless journey planning, selection and ticketing that travellers love to use.
Deliver an end-to-end digitally-enabled service to your customers.
The Arriva Group operates a number of rail franchises in the UK, including Chiltern Railways and Grand Central. With SilverRail’s Ticket Issuing System, they are able to own and optimise all customer touchpoints including websites, mobile site, app layers, ticket vending machines and any new channels that may emerge in the future.
Fully integrated solution spanning the entire customer journey.