Knowledge Hub / SilverRail Helps Virgin Trains Ticketing Build App for UK Rail

SilverRail Helps Virgin Trains Ticketing Build App for UK Rail

The author: Frederic Kalinke


Written by Frederic Kalinke

Virgin Trains Ticketing is a new independent rail retailer in the UK — selling journeys across the UK national rail network.

They were looking for a technical partner who had a solid reputation in the market and had expertise in the UK rail industry to help them launch a ticketing app in a short space of time.

Director of Virgin Trains Ticketing, Mark Plowright, explains that it was important to build a platform that makes it easy to sell rail because the UK market needs to present more options to consumers.

In the below video, Mark reflects on why SilverRail was their go-to choice to help make this all possible.

About SilverRail Technologies (

SilverRail is delivering the digital infrastructure for the global rail industry.

SilverRail's technology makes rail easy for rail operators, travel agencies and travellers. Its product suite spans the full customer experience: journey planning, distribution, fulfilment, customer service and data insight.


  • Handles more than 1 billion online rail searches each year
  • Distributes tickets for more than 35 providers and carriers
  • Processes more than 30 million bookings each year
  • Serves more than 1,500 corporate customers worldwide

SilverRail was founded in 2009 and has offices in London, Boston, Stockholm and Brisbane.