SilverRail Extends Multi-Year Partnership with Virgin Trains Ticketing

London, UK, September 2024:

SilverRail, the rail commerce platform that helps travel retailers sell rail easily is delighted to extend its partnership with Virgin Trains Ticketing, a pioneering online retailer that rewards customers every time they travel by train.

SilverRail provides companies like Virgin Trains Ticketing with a simple and cost-effective rail booking, ticketing and after-sales platform. Its API and agent tool are designed to significantly reduce the complexity, operational cost and technical effort in offering global rail content.

David Pitt, Head of UK Rail at SilverRail said:

“Virgin is famous for its market-leading customer service and innovation and we have certainly seen this develop through our partnership over the last 3 years with their incredible offer to customers using Virgin Points and their ability to keep rail fares low using our split ticketing innovations. We are therefore delighted that Virgin Trains Ticketing has again placed its trust in SilverRail with a renewed contract that will see the two companies working closely for years to come. We look forward to seeing them continue to grow and challenge the market with their compelling customer offer”.

Virgin Trains Ticketing Director, Mark Plowright, said:

“SilverRail has been a key partner since we launched Virgin Trains Ticketing in 2021. Together, we've helped passengers save more than £1.4million on their train travel through split ticketing and the ability to spend Virgin Points on tickets, all of which help make rail travel more rewarding. We're looking forward to continuing to collaborate with the team, driving value for customers through digital Innovation and Incentivising people to travel by train."

For media inquiries, please contact:

Frederic Kalinke- marketing@silverrailtech.com

Marketing Director, SilverRail

About SilverRail Technologies (www.silverrailtech.com)

SilverRail is building the rail commerce platform that drives conversion and increases loyalty for rail operators and travel agencies. Its product suite spans the full customer experience: journey planning, distribution, fulfillment, customer service and data insight.

SilverRail:

• Handles more than 4 billion online rail searches each year
• Distributes tickets for more than 35 providers and carriers
• Processes more than 30 million bookings each year
• Serves more than 1,500 corporate customers worldwide

SilverRail was founded in 2009 and has offices in London, Boston, Stockholm and Brisbane. 

About Virgin Trains Ticketing

Virgin Trains Ticketing is a more rewarding way to book train travel on any train to anywhere across Great Britain. We're all about saving our customers money and giving them rewards on top.

With Virgin Trains Ticketing, you can earn Virgin Points on every £1 you spend on travel. And those points can be used to unlock discounts on future train travel, as well as giving you access to hundreds of different rewards from across the Virgin family and beyond with Virgin Red. (A free Virgin Red membership is required to earn and spend Virgin Points). On top of that there are zero booking fees on all tickets, and split ticket options on many routes to find you the same journey for less.