The author: Frederic Kalinke


Written by Frederic Kalinke

Business travellers booking Amtrak in the US benefit with improved Rail by Egencia® experience

SilverRail, the innovative technology business providing digital infrastructure to enable travellers to search, plan and book global rail tickets, has announced an extension of its partnership with Egencia®, the business travel brand of Expedia, Inc.

Egencia, the one place to seamlessly manage your trip online, on mobile or with agents, has used SilverRail’s API and expertise to supply its corporate customers’ Amtrak bookings in the US since 2010. Amtrak bookings on the Egencia platform grew steadily in 2015 and continue to exhibit healthy double digit growth in 2016.

Last month, Egencia began rolling out (US) Rail by Egencia®, a fully redesigned customer-centric user interface on their global technology platform. The SilverRail connection allows Egencia customers to easily access features that could be found on, within their own company-endorsed program. With features like e-ticketing, corporate negotiated rates, train amenities display and online ticket cancellation, Egencia customers have access to everything they need to organise their rail journeys seamlessly and easily.

“Egencia has a steadfast ethos to provide an incredibly smooth and consumer-like experience to our customers’, whether you’re the traveller or managing a company’s travel program. Our partnership with SilverRail allows us to maintain that experience and further improve it with the introduction of Rail by Egencia® solution,” said Michael Tribuch, Director Supplier Revenue and Strategy at Egencia. “The partnership has been a success and we anticipate even further adoption among our growing customer base.”

Ami Taylor, Global Travel Management and Account Development Director at SilverRail said: “Our partnership with Egencia highlights the importance of integrating rail into an organisation’s corporate travel program. Especially as we are increasingly seeing that when journey time is less than three and half hours, rail is the preferred choice over air – it’s more comfortable, more productive, greener, city centre-to-city centre and, more often than not cheaper. By integrating rail, organisations are able to prevent leakage, improve their duty of care and ultimately create happier travellers.”


For media inquiries, please contact:

Belinda Hallworth/Archie Pottinger – Flagship Consulting 020 7680 7114/7113
Sophy Norris – Flagship Consulting 01392 248 934.

Ashley Keller, Senior Marketing Communications Manager, Egencia
Phone: 1-425-679-7288, E-Mail: akeller (at) Egencia (dot) com

About SilverRail Technologies (
Silver Rail Technologies is a transformative technology business with one mission – to foster the renaissance of rail travel by making global rail content more easily available, accessible and affordable.
SilverRail is currently processing over 1 billion online rail searches per year. Over 35 rail carriers are connected via the company’s ‘SilverCore’ distribution platform – the world’s first unified platform for global rail. More than 25 million bookings are made on SilverRail’s various systems each year. SilverRail is currently serving over 1,500 Transit Operators worldwide.
SilverRail’s manifesto outlines a new set of five standards for the simple, smooth and scalable customer experience the future of rail needs to dominate short and medium haul travel.

About Egencia
Egencia makes business travel better by making it more connected and complete. Egencia puts travelers at the heart of business travel, continuously supporting them with solutions that are more engaging and effective. Driven by consumer insights and technology investments from parent company, the Expedia group, Egencia connects everything travelers need – content, technology, service and reporting – in one place. Egencia provides services in 65 countries. To connect with Egencia, visit or @Egencia; and visit the Egencia Blog for more.
© 2016 Egencia, LLC. All rights reserved. Egencia, and the Egencia logo are either registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. All other trademarks are the property of their respective owners. CST # 2029030-50; CST # 2083922-50.