Knowledge Hub / Omnichannel Retailing by SilverRail

Omnichannel Retailing by SilverRail

The author: Isabella Hales


Written by Isabella Hales

SilverRail's platform provides true Omnichannel Retailing so that travellers can buy rail tickets in multiple places, and rail operators and travel agencies can offer a consistent experience to all customers wherever they buy their tickets.

Unlike other retailing platforms that are just web or mobile, SilverRail's technology allows travellers to buy tickets wherever it suits them, such as web and mobile, but also in Smart Kiosks at stations, which offer the same flexibility in pricing that passengers get from buying online.

Omnichannel Retailing is vital to making rail accessible to all and helping rail operators improve their passenger offering. Discover how we're transforming rail retailing with Smart Kiosks in this customer success story from Cammax Limited.

SilverRail is building the digital infrastructure for global rail. Omnichannel Retailing is just one of the ways we help travellers find rail while helping clients increase conversion rates.​

Explore our growing suite of solutions here.