Knowledge Hub / Introducing Emily Jones

Introducing Emily Jones

The author: Isabella Hales


Written by Isabella Hales

At SilverRail, we’re not just about trains and tech- we’re all about our people. We’re a key player in the rail industry, not only leading the way in transforming the way people move but also placing a strong emphasis on the happiness and the growth of our employees. In a field where innovation is paramount, we stand out not just for our advancements but also for our commitments to building a vibrant and inclusive company culture.

We are dedicated to empowering and championing our workforce, employees are not merely contributors but integral members of a tight-knit community.

We're delighted to introduce the outstanding individuals that make up the SilverRail team. Each team member contributes unique skills, dedication, and perspectives, playing a crucial role in the overall success of our organisation. In this blog we'll focus on Emily Jones, a Software Development Engineer at SilverRail who is based in the Brisbane office.

What do you do at SilverRail?

At SilverRail, my role as a Software Development Engineer (SDE) involves understanding complex algorithms and business logic in order to enhance functionality and introduce new innovative features in our journey planning software, along with its supporting software. 

What are you most excited about in your role?

I am excited to continue acquiring technical and personal skills and working alongside the incredibly skilled and supportive people in my team. I learn new things every day and there are many opportunities that are open for me to pursue. One aspect in my role at SilverRail that never fails to inspire me is supervising our mathematics internships. I have embraced the opportunity of hiring exceptional interns and overseeing their projects. Having started my journey at SilverRail as an intern myself, I have the unique perspective of participating in both sides of the project. These students possess incredible talent and capacity. It’s a privilege to see how they grow as they take first steps into industry, all the while striving to deliver value to us through innovative algorithms and analysis which help inform our core business.

What’s the biggest challenge?

I thoroughly enjoy my role at SilverRail. Like any job though, it has come with some challenges. Software was not a primary focus of my studies, thus my first year here as a software developer was a steep learning curve and I had my fair share of tough moments, though I was very well supported and encouraged. Another challenge is continuously staying up to date with the evolving landscape of the rail industry and customer needs. We need to quickly adapt the ongoing advancements in technology to ensure that our solutions remain at the forefront of innovation.

What is your rail background?

Prior to joining SilverRail, I had almost no interaction with the rail industry. My work at SilverRail has expanded my knowledge and made me realise that in key markets, there is a lot of complexity to untangle and make simple. That’s basically what we do! #MakeRailEasy.

Where do you see the future of rail?

Across the world, new and improved rail infrastructure is being built to support the growing market for affordable, clean transport options. Rail holds a lot of potential for shaping the future of sustainable travel. When I imagine futuristic cities, there are definitely no stroads or traffic jams- it’s all cycle paths and electric trains every few minutes with lots of room for trees. No one should have to dig for the best deals; personalised options are already a tap away based on individual preferences.

What is the most unusual or interesting job you’ve ever had?

When I was 19 years old, I worked as an education support worker to support myself while studying. The experience humbled me and provided me with some profound insights into my own character and personal growth. It taught me how to be comfortable with ambiguity, and be very patient and graceful with myself and others whilst learning from my mistakes. I learnt many new ways to tackle problems when my default approaches were unsuccessful. It was an unusual, but invaluable experience.

What do you like to do in your spare time?

In my leisure time, indulging my creative pursuits brings me joy. Whether it's painting, sewing, or cooking, I get a lot of satisfaction from bringing new things into existence to enjoy. I also get my thrills from moving my body and exploring nature by climbing cliff faces, sailing, cycling and hiking.

Do you have any interesting facts about yourself?

I was involved in gymnastics, acro-yoga and dance as a child. I have maintained the ability to perform splits and headstands to this day, which I like to think is a testament to the discipline instilled in me during those formative years.