Categories
knowledge

SILVERRAIL & EGENCIA STAY ON TRACK WITH RENEWED PARTNERSHIP

Business travellers booking Amtrak in the US benefit with improved Rail by Egencia® experience

SilverRail, the innovative technology business providing digital infrastructure to enable travellers to search, plan and book global rail tickets, has announced an extension of its partnership with Egencia®, the business travel brand of Expedia, Inc.

Egencia, the one place to seamlessly manage your trip online, on mobile or with agents, has used SilverRail’s API and expertise to supply its corporate customers’ Amtrak bookings in the US since 2010. Amtrak bookings on the Egencia platform grew steadily in 2015 and continue to exhibit healthy double digit growth in 2016.

Last month, Egencia began rolling out (US) Rail by Egencia®, a fully redesigned customer-centric user interface on their global technology platform. The SilverRail connection allows Egencia customers to easily access features that could be found on Amtrak.com, within their own company-endorsed program. With features like e-ticketing, corporate negotiated rates, train amenities display and online ticket cancellation, Egencia customers have access to everything they need to organise their rail journeys seamlessly and easily.

“Egencia has a steadfast ethos to provide an incredibly smooth and consumer-like experience to our customers’, whether you’re the traveller or managing a company’s travel program. Our partnership with SilverRail allows us to maintain that experience and further improve it with the introduction of Rail by Egencia® solution,” said Michael Tribuch, Director Supplier Revenue and Strategy at Egencia. “The partnership has been a success and we anticipate even further adoption among our growing customer base.”

Ami Taylor, Global Travel Management and Account Development Director at SilverRail said: “Our partnership with Egencia highlights the importance of integrating rail into an organisation’s corporate travel program. Especially as we are increasingly seeing that when journey time is less than three and half hours, rail is the preferred choice over air – it’s more comfortable, more productive, greener, city centre-to-city centre and, more often than not cheaper. By integrating rail, organisations are able to prevent leakage, improve their duty of care and ultimately create happier travellers.”

-ENDS-

For media inquiries, please contact:

Belinda Hallworth/Archie Pottinger – Flagship Consulting 020 7680 7114/7113
Sophy Norris – Flagship Consulting 01392 248 934.

Ashley Keller, Senior Marketing Communications Manager, Egencia
Phone: 1-425-679-7288, E-Mail: akeller (at) Egencia (dot) com

About SilverRail Technologies (https://test.silverrailtech.com/home)
Silver Rail Technologies is a transformative technology business with one mission – to foster the renaissance of rail travel by making global rail content more easily available, accessible and affordable.
SilverRail is currently processing over 1 billion online rail searches per year. Over 35 rail carriers are connected via the company’s ‘SilverCore’ distribution platform – the world’s first unified platform for global rail. More than 25 million bookings are made on SilverRail’s various systems each year. SilverRail is currently serving over 1,500 Transit Operators worldwide.
SilverRail’s manifesto outlines a new set of five standards for the simple, smooth and scalable customer experience the future of rail needs to dominate short and medium haul travel.

About Egencia
Egencia makes business travel better by making it more connected and complete. Egencia puts travelers at the heart of business travel, continuously supporting them with solutions that are more engaging and effective. Driven by consumer insights and technology investments from parent company, the Expedia group, Egencia connects everything travelers need – content, technology, service and reporting – in one place. Egencia provides services in 65 countries. To connect with Egencia, visit http://www.egencia.com or @Egencia; and visit the Egencia Blog for more.
© 2016 Egencia, LLC. All rights reserved. Egencia, and the Egencia logo are either registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. All other trademarks are the property of their respective owners. CST # 2029030-50; CST # 2083922-50.

Categories
knowledge

'GIRLS WHO CODE' – BY MAITHILI MEHTA

In our latest blog we hear from one of our Brisbane team members – Maithili Mehta, Senior Software Developer at SilverRail Technologies by day, Tech Girl Superhero Mentor by night.

“I studied Maths at university, falling into software engineering by chance as I was finishing my Ph.D. Working in the industry since then has made me realise just how much fun it can be to write software.
In my time I have worked in many different software roles; as a tester, a support manager, a developer and a team leader. I am currently working as a software engineer specialising in algorithmic development. I love the challenges that my work brings and I really enjoy the teamwork. Whenever I can, I grab the opportunity to inspire the next generation of women to stay in STEM (science, technology, engineering and maths) fields and to help develop their careers in the industry.

The Tech girls movement aims to encourage more girls to pursue interests and careers in STEM areas. By providing role models to girls around Australia, young women will see that they’re not alone, but that they too could become scientists, mathematicians and software engineers.

Every year the Tech girls movement runs a competition for young girls (aged between 9 and 17) called “Tech girls are superheroes” – where teams of girls get together to create an app. They can use any technology they like, and are paired with a woman in industry as a mentor, to help them along the way.

I have been privileged to mentor a team of girls entered in the “Tech girls are superheroes” competition (one of whom is my lovely daughter) this year. Our team is called Des|eye|ners – and is made up of five girls, ranging in age from 8 to 12 years old. They’re all bright, bubbly kids, and every session involves lots of laughing and just enough work to give them a flavour of what life as a software engineer is like.

Last Saturday, I led the team in an agile scrum story writing exercise (a framework for completing complex projects, originally formalised specifically for software development projects, but it also works well for any complex, innovative scope of work). At this point, I feel it’s only fair to note that I’m not the world’s most natural process advocate. I do like scrum (mostly because it’s lightweight), but I am not a scrum master and I tend to like to focus on the technical and gloss over process whenever possible.

So, it was a new and exciting experience for me to first of all teach these girls some of the basic principles of scrum, but also to lead them through a story writing exercise while keeping them on track. Herding cats anyone….?

I tried to model it on the story writing exercises I’ve carried out at work – led by our excellent agile coaches and
product team. It was quite a lot of fun! The girls really got into it – ideas were flying around and we got a remarkable amount of concepts from them in a relatively short amount of time.
At one point they did get stuck in the “analysis paralysis” zone (amazing, and comforting, that this phenomenon happens naturally to all of us – even – to young kids!).

I let them dabble in a bit of the detail, but then dragged them back on track by reminding the team how important it was that we get one small piece of working software done fast, rather than planning many ideas and completing none.

All in all it was a great success and something I shall definitely repeat – and encourage others to participate in!”

Categories
knowledge

TEAM SILVERRAIL TO TACKLE THREE PEAKS CHALLENGE BY RAIL

SilverRail Technologies, the transformational technology business dedicated to supporting train companies build digital infrastructure, has put together two teams to take on, and conquer, the three highest mountains in England, Wales and Scotland in just over 36 hours.

The two teams will include Sarah Disborough, Cameron Jones, David Pitt, Mark Hansford, Tobias Carlborg, Jess Flowers and Adam Flowers (you can see some of the team members in the photo opposite, taken from the previous SilverRail charity challenge – Tough Mudder), all of whom will be strapping on their climbing boots later this month to join an intrepid group of nearly 200 participants in order to raise money for the charity Railway Children, which helps children at risk on the streets.

Thanks to the rail industry’s continued support, Railway Children remains the only charity in the world to complete the Three Peaks Challenge by train. The famous endurance challenge will begin on Thursday 23 June and involves the group scaling Ben Nevis (1134m), Snowdon (1085m) and Scafell Pike (978m), estimated to be the equivalent of walking one-third of the way up Mount Everest.

Cameron Jones, Chief Commercial Officer of SilverRail said: “Our teams have put a lot of time and effort into getting fit to help us succeed in what could be one of the toughest physical and mental challenge any of us have ever had. The Railway Children is a fantastic cause that makes the challenge all the more worthwhile. Our families, friends and colleagues are backing us and we now hope our communities will help us reach our target goal of £7,000, with SilverRail offering to match our efforts as well.”

The SilverRail team’s sponsorship page is on Virgin Money Giving. The aim for each four-man team taking part in the Three Peaks Challenge by Rail is to raise a total of £3,500 to help fund outreach projects with street children in India, Africa and the UK. Now in its twelfth year, the challenge has raised over £2 million and each year has helped Railway Children reach 5,000 new children who are at risk, needing shelter, food, clothing, medical supplies, education and counselling.

Events Manager at Railway Children Katie Mason said she was delighted that SilverRail was taking on the challenge for the charity. “The spirit and atmosphere you get with so many fundraising adventurers all travelling together with the same goal on the train is incredible”, she said. “All the money raised from the Three Peaks by Rail challenge will help to ensure we can continue our work supporting some of the most vulnerable children in society.”

To enter a team of four in next year’s Three Peaks Challenge in aid of Railway Children, please call Katie on 01270 757 596 or email Katie.mason@railwaychildren.org.uk. And for more information go to www.railwaychildren.org.uk/events.

– ENDS-

For media enquiries about the Three Peaks by Rail contact:
Andrew Collis on 07932 725267 or andrew@acolliscommunications.com
For media enquiries about SilverRail Technologies, please contact:
Belinda Hallworth/Archie Pottinger – Flagship Consulting   020 7680 7114/7113 or firstname.lastname@flagshipconsulting.co.uk

About Railway Children

Railway Children is a leading children’s charity fighting for vulnerable children who live alone at risk on the streets, where they suffer abuse and exploitation. In the UK, society often denies their existence, and in other countries the problem is so prevalent that it has become ‘normal’.
Children and young people run away or are forced to leave home where they suffer poverty, violence, abuse and neglect. They find themselves living on the streets because there is nowhere else to go and no one left to turn to. The problems they face on the streets are often even worse than those they endured at home. Every day we fight to change their story.
Railway Children race to reach children as soon as they arrive on the streets and intervene before an abuser can. Our pioneering work in the UK, India and East Africa enables us to get to street children before the streets get to them.
 

SilverRail Technologies (https://test.silverrailtech.com/home)

 Silver Rail Technologies is a transformative technology business with one mission – to foster the renaissance of rail travel by making global rail content more easily available, accessible and affordable.
SilverRail is currently processing over 1 billion online rail searches per year.  Over 35 rail carriers are connected via the company’s ‘SilverCore’ distribution platform – the world’s first unified platform for global rail.  More than 25 million bookings are made on SilverRail’s various systems each year.  SilverRail is currently serving over 1,500 Transit Operators worldwide.

Categories
knowledge

SILVERRAIL PARTNERS WITH STAGECOACH GROUP TO POWER NEW REAL-TIME RAIL JOURNEY PLANNER

SilverRail, the transformational technology business helping train companies build their digital infrastructure –in order to both reach new customers and enhance existing customer’s experience in booking rail – has today announced a new partnership with Stagecoach Group.

Stagecoach Group is one of the UK’s biggest and most experienced rail operators, carrying over 278 million passengers each year – meaning nearly one in five people in the UK use their services across the country.

Stagecoach Group has adopted SilverRail’s market-leading SilverSearch SaaS platform to enable a co-ordinated and consistent multi-channel approach to journey planning. The product will be adopted across the South West Trains websites and new mobile app. Customers can plan their rail journeys based on route, price and availability with SilverSearch’s technology. This is the first step in a programme of innovative developments for the Stagecoach Group; to help customers find the right train and the right ticket easier, faster and more intuitively.

The new platform, powered by SilverSearch, launched on June 1st 2016 as part of the new South West Trains website and app.
Cameron Jones, Chief Commercial Officer, SilverRail said: “We are thrilled to be a key part of Stagecoach Group’s investment in making rail planning and ticketing simply better. For Stagecoach’s train operating companies, the ownership of their customer journey search data provides key business insight. A single view of seasonality, booking lead times and route popularity across channels can shape service provision, merchandising and yield management.

“This partnership highlights a continuing trend for UK Rail Owning Groups to invest and upgrade the customer experience they provide. Taking control back of the retail business, will allow Stagecoach to innovate and bring new planning and ticketing experiences to their customers.”

Christian Roth, Managing Director of South West Trains, said: “Rail passengers tell us they want easy, fast access to the cheapest ticket for their journey. We’ve worked with customers and technology experts to deliver exactly that. We are now able to offer the go-to resource to access the best value travel anywhere on the UK rail network.”

-ENDS-

For further information, please contact:
Belinda Hallworth/Archie Pottinger – Flagship Consulting   020 7680 7114/7113
Sophy Norris – Flagship Consulting  01392 248 934.
firstname.lastname@flagshipconsulting.co.uk

-Notes-

SilverRail Technologies (https://test.silverrailtech.com/home)
SilverRail Technologies is a transformative technology business with one mission – to foster the renaissance of rail travel by making global rail content more easily available, accessible and affordable.
SilverRail is currently processing over 1 billion online rail searches per year.  Over 35 rail carriers are connected via the company’s ‘SilverCore’ distribution platform – the world’s first unified platform for global rail.  More than 25 million bookings are made on SilverRail’s various systems each year.  SilverRail is currently serving over 1,500 Transit Operators worldwide.